Common Questions
I’ve used consultants before and it hasn’t worked out. What makes you different?
That’s a fair concern. Many agencies have worked with consultants who deliver polished recommendations but little lasting impact.
My background is rooted in creative operations. Over 25 years I’ve moved from Junior Designer to Executive Operations Director at a global agency before stepping into consultancy. I understand the commercial and delivery pressures agencies operate under - not just in theory, but in practice.
I don’t apply generic frameworks or off-the-shelf solutions. Everything starts with understanding how your agency actually runs, where profit is being made or lost, and what’s realistically achievable. My focus is deliberately narrow - I work exclusively on operational performance and go deep where it matters.
Most importantly, I don’t disappear after the diagnosis. Whether that’s a focused session, a specific project, or a longer engagement, I work alongside you to make sure improvements actually land.
Will you just give me recommendations, or do you help with implementation too?
It depends on the service, but the principle is the same across all three - finding the problem is only half the job.
The Profit Boost Session delivers clear, actionable recommendations you can act on straight away.
Ops On Demand is built around a defined piece of work with a clear outcome.
AgencyOS™ goes further, working alongside your leadership team to embed practical changes over time.
Either way, the goal is the same - real, practical change that makes a difference to how your agency runs, not just a set of recommendations that never get acted on.
I’m not sure which service is right for me - where do I start?
It depends on where you are right now.
The Profit Boost Session is the quickest starting point - a focused diagnostic on where your margin is going, with clear actions you can take straight away.
Ops On Demand is built around a specific operational problem that needs solving - scoped, priced, and delivered as a fixed piece of work.
AgencyOS™ is for when the whole business needs attention and you want structured, ongoing support to fix it.
Still not sure? The easiest thing is a quick conversation - no obligation, no hard sell, just an honest discussion about what's likely to help most.
How much do you charge?
Each service is priced differently:
Profit Boost Session
A fixed fee of £495, with a money-back guarantee if you don’t walk away with clear, actionable insight.
Ops On Demand
Fixed-price project-based support. Every engagement is scoped in advance with a defined deliverable and a clear fee, so you know exactly what’s included before you commit.
AgencyOS™
Starts from £3,500, structured around clearly defined phases each with defined deliverables and a fixed fee. Pricing depends on the size of your agency and the depth of support required.
All fees are subject to VAT.
