Manish’s expertise was instrumental in enabling the group to grow to over 500 talented people across London, Amsterdam, Singapore, New York, and Shanghai.
By aligning and streamlining operations, he created a strong foundation that supported both the agency’s expansion and its commitment to creative excellence.
What makes Manish stand out is his ability to balance operational and financial goals with the need to deliver exceptional creative work.
I would highly recommend Manish to any organisation seeking a strategic operational expert who can provide clarity and structure while supporting creative excellence.
As Executive Chairman of Design Bridge, I can honestly say that Manish’s role, as outlined above, was important in the success of the company, becoming one of the largest and well respected agencies globally.
I would highly recommend Manish to any organisation seeking a strategic operational expert...
Manish was brought on board to help us scale, and he quickly got to the heart of our challenges.
He implemented a thorough agency audit, making the time to speak to every employee, and involving all key stakeholders, which was completed in weeks (not months).
This process in itself generated a positive buzz amongst the agency, thanks to his unique friendly, inclusive, business-therapist style.
The resulting recommendations and actions have immediately improved not just our operations and profit margin, but our company culture too.
We couldn’t recommend him more highly - but would prefer to keep him a secret for ourselves.
We couldn’t recommend him more highly but would prefer to keep him a secret for ourselves...
Manish brings a level of clarity and honesty to process challenged creative businesses.
He is great at stepping back, digging into the detail and giving a strategic outsiders perspective in what needs to change and why, to improve productivity.
At innocent he has been invaluable at giving us the support and tools needed for us to work better as a creative function.
As our mediator he has also, supported improved communication across the business as well as with external suppliers which has led to richer creative work.
Invaluable at giving us the support and tools needed for us to work better as a creative function...
When you’re busy working on creative it can be hard to dedicate just as much time into all the other things that go into running a successful agency.
In a short period, Manish has been able to cut through the noise of day-to-day design and offer Colt a new perspective that’s added real clarity to the way we run the business today as well as the kind of business we want to be in the future.
He's helped us confirm things we thought we knew, educated us about things we didn’t and always did so in a calm and thoughtful way that felt specific to our agency, rather than cookie-cutter for all.
His insights are invaluable for any agency that wants to move forward in a positive and profitable way.
His insights are invaluable...
We worked with Manish on an Operations Audit for our social media agency.
Manish was awesome to work with, he was relaxed, generous with his time and made the whole process a pleasure.
He spent time really getting to know our team and diving deep into our business - he was then able to distil this into a wide number of recommendations and suggestions.
Highly recommend!
Awesome to work with, he was relaxed, generous with his time and made the whole process a pleasure...
Profits flat. Growth stalled.
I know why.
Most agency leaders I work with aren’t failing - they’re working incredibly hard, winning good clients, and doing great work. The problem is the business underneath isn’t built to convert that effort into profit. I’ve spent 25 years inside creative agencies learning what separates agencies that scale profitably from those that stay stuck.
Whether you’re dealing with margin pressure, delivery chaos, or preparing to scale or exit, I’ll help you build an agency that runs as well as it creates. One that’s more profitable, operationally stronger, and consistently set up to grow with real confidence - or to sell on your terms when the time is right and the business is ready.
From audit to action.
Discover the blockers
Build your roadmap
Make it happen
Creative at heart. Commercial in practice.
Through AgencyOS™, I help agency leaders improve margins, simplify delivery, and make confident decisions about what comes next. Whether you're scaling or building towards an exit, you'll get practical insight grounded in real experience - not theory.
Making Big Initiatives Happen
Agency Works
Optimise the 4 areas
Your agency should be more profitable.
Most agencies know their margins aren't where they should be. What's harder to see is exactly why. The PROFIT Framework breaks down the six pillars that determine how profitable your agency can be - and gives you a practical plan to start improving them straight away.
